Travel Mate: A Multi-Currency Prepaid Card for Global Travelers

GCC Exchange has unveiled Travel Mate, a new multi-currency prepaid card developed in partnership with NymCard, a leading Banking-as-a-Service platform in the MENA region. The card provides customers with a simple, secure, and reliable way to manage spending while traveling abroad.
With easy onboarding, fast top-ups, and seamless use across international destinations, Travel Mate simplifies foreign transactions for both frequent and occasional travelers.
The Travel Mate card will be available at GCC Exchange branches across the UAE and can be used for international purchases, ATM withdrawals, and online payments, all while allowing users to track their spending through a user-friendly interface.

FAQs - GCC Exchange TravelMate Card

What is the GCC Exchange TravelMate Card?
It's a reloadable multi-currency prepaid Mastercard from GCC Exchange. You can load funds and use it worldwide wherever Mastercard is accepted.
Where can I use it?
Anywhere Mastercard is accepted globally—at ATMs, online, and in stores across more than 195 countries.
How many currencies can I use?
You can load over 15 currencies and keep up to 5 active currency wallets at the same time.
How do I use the card?
Use it for in-store or online shopping, paying bills, or withdrawing cash at Mastercard-supported ATMs worldwide.
Where is the card accepted?
Both in the UAE and abroad—at millions of outlets and ATMs that support Mastercard.
How fast can I get one?
Visit any GCC Exchange branch in the UAE to get your TravelMate Card instantly.
Do I need to activate the card?
  • Cards issued in a branch are activated immediately.
  • Replacement or personalized cards must be activated before use.
How long is the card valid?
5 years. The expiry date is printed on the card.
What does the card cost?
  • AED 50 for an instant (non-personalized) card.
  • AED 65 for a personalized card.
How can I add money to my card?
Top up at any GCC Exchange branch or through the GCC Exchange Mobile App.
What is the maximum balance allowed?
USD 10,000 (or equivalent).
What is the daily ATM withdrawal limit?
USD 1,400 (or equivalent).
What is the fee for international ATM withdrawals?
AED 15 per transaction.
What is the exchange conversion fee?
3% only applied when spending in a currency not available in your active wallets.
What if I run out of money in the currency I'm spending in?
The card automatically draws funds from your other active currency wallets to complete the transaction.
What security features does the card offer?
Chip & PIN protection, plus the ability to instantly freeze/unfreeze your card via the mobile app.
Is there an inactivity fee?
Yes—AED 25 per month if the card remains unused for six continuous months.
How do I redeem unspent funds?
Remaining balance can be refunded to a UAE bank account in your name. A card closure fee of AED 15 applies.
Need help or have questions?
Email: support@nymcard.com
Call: 600505005 (Inside the UAE)
Call: +971 600505005 (Outside the UAE)
Contact GCC Exchange